General Terms and Conditions
I. SUBJECT MATTER
Art. 1. These General Terms and Conditions are intended to regulate the relations between “MP Global Trade” EOOD, UIC 208287419, with registered office and management address: Sofia, 1797, Sofia Region (capital), Sofia Municipality, Studentski District, Malinova Dolina residential area, 13 Enyo Valchev Str., floor 5, apartment 49, hereinafter referred to for short as the SUPPLIER, and the customers, hereinafter referred to as USERS, of the e-commerce platform beyond-rings.com, hereinafter referred to as “beyond-rings.com”.
II. DETAILS OF THE SUPPLIER
Art. 2. Information pursuant to the Electronic Commerce Act and the Consumer Protection Act:
Name of the Supplier: “MP Global Trade” EOOD
Registered office and management address: Sofia, 1797, Sofia Region (capital), Sofia Municipality, Studentski District, Malinova Dolina residential area, 13 Enyo Valchev Str.
Business address and address for submitting consumer complaints: Sofia, 1797, Sofia Region (capital), Sofia Municipality, Studentski District, Malinova Dolina residential area, 13 Enyo Valchev Str.
Contact details: contact@beyond-rings.com, phone: +359884836310
Registration in public registers: UIC 208287419
Supervisory authorities:
(1) Commission for Personal Data Protection
Address: Sofia, 2 Prof. Tsvetan Lazarov Str.
Tel.: (02) 940 20 46
Fax: (02) 940 36 40
Email: kzld@government.bg, kzld@cpdp.bg
Website: www.cpdp.bg
(2) Commission for Consumer Protection
Address: 1000 Sofia, 4A Slaveykov Square, floors 3, 4 and 6
Tel.: 02 / 980 25 24
Fax: 02 / 988 42 18
Hotline: 0700 111 22
Website: www.kzp.bg
Registration under the Value Added Tax Act.
III. CHARACTERISTICS OF THE PLATFORM
Art. 3. Beyond-rings.com is an e-commerce platform available at the Internet address beyond-rings.com, through which Users have the opportunity to conclude contracts for the purchase, sale and delivery of goods offered by the Supplier on the platform, including the following:
To register and create an account for browsing the Supplier’s online store and using the additional information services;
To view the goods, their characteristics, prices and delivery terms;
To conclude with the Supplier contracts for the purchase, sale and delivery of goods offered on the beyond-rings.com platform;
To make any payments related to the concluded contracts through electronic payment methods on the beyond-rings.com platform;
To receive information about new goods offered by the Supplier on the beyond-rings.com platform;
To make electronic statements related to the conclusion or performance of contracts with the Supplier on the beyond-rings.com platform through the interface of the beyond-rings.com website available on the Internet;
To be informed about their rights arising from the law, mainly through the interface of the beyond-rings.com platform on the Internet;
To exercise their right of withdrawal, where applicable, under the Consumer Protection Act.
Art. 4. The Supplier on the beyond-rings.com platform organizes the delivery of the goods and guarantees the rights of the Users provided by law, within the framework of good faith, established practice, consumer law or commercial law criteria and conditions.
Art. 5.
(1) The Users conclude with the Supplier on the beyond-rings.com platform a contract for the purchase and sale of goods at beyond-rings.com. The contract is concluded in Bulgarian and is stored in the Supplier’s database on the platform.
(2) By virtue of the contract for the purchase and sale of goods concluded with the Users, the Supplier on the beyond-rings.com platform undertakes to organize the delivery and transfer of ownership to the User of the goods selected by the User through the platform interface. Users have the right to correct errors in the information entered no later than the submission of the statement for concluding the contract with the Supplier on the beyond-rings.com platform.
(3) Users pay the Supplier on the beyond-rings.com platform remuneration for the delivered goods in accordance with the conditions set out on the beyond-rings.com platform and these General Terms and Conditions. The remuneration is equal to the price announced on the beyond-rings.com platform.
Art. 6.
(1) The User and the Supplier on the beyond-rings.com platform agree that all statements between them related to the conclusion and performance of the purchase-sale contract may be made electronically and through electronic statements within the meaning of the Electronic Document and Electronic Signature Act and Art. 11 of the Electronic Commerce Act.
(2) It is presumed that electronic statements made by Users on the website have been made by the persons indicated in the data provided by the User upon registration, provided that the User has entered the respective username and access password.
IV. REGISTRATION FOR USE OF beyond-rings.com
Art. 7.
(1) In order to use beyond-rings.com for concluding contracts for the purchase and sale of goods, the User must enter a username and password chosen by them for remote access or authenticate themselves through their Facebook or Google account, whereby they are deemed to have accepted these General Terms and Conditions.
(2) The username and password for remote access are determined by the User through online registration on the Supplier’s website on the beyond-rings.com platform, in accordance with the procedure specified therein. Users have the opportunity to place orders for the delivery of goods also through social media profiles on Facebook, Instagram and TikTok.
(3) By filling in their data in the shopping cart and pressing the “Order” button, the User declares that they are familiar with these General Terms and Conditions, agree with their content and undertake to comply with them unconditionally.
(4) The Supplier confirms the order placed by the User by email. A User account is created and contractual relations arise between the User and the Supplier.
(5) When registering or placing an order, the User undertakes to provide true and up-to-date data. The User undertakes to promptly update the data specified in their registration or order in the event of any change.
V. TECHNICAL STEPS FOR CONCLUDING A PURCHASE-SALE CONTRACT
Art. 8.
(1) Users primarily use the interface of the Supplier’s page on the beyond-rings.com platform in order to conclude contracts for the purchase and sale of the goods offered by the suppliers on the beyond-rings.com platform.
(2) In cases of ordering goods without registration, the User accepts these General Terms and Conditions before submitting the order by ticking the relevant box in the electronic order form and pressing the “Order” button. Without this confirmation, the order cannot be submitted.
Art. 9. Users conclude the contract for the purchase and sale of goods on the beyond-rings.com platform according to the following procedure:
(1) Logging into the order system on the beyond-rings.com platform;
(2) Selecting one or more of the goods offered by the Supplier on the beyond-rings.com platform and adding them to a list of goods for purchase;
(3) Providing the necessary data for identifying the User as a party to the contract;
(4) Providing delivery details;
(5) Choosing the method and time of payment of the price;
(6) Confirming the order.
VI. CONTENT OF THE CONTRACT
Art. 10.
(1) The Supplier and the Users conclude separate contracts for the purchase and sale of the goods ordered by the Users, even if the goods are selected by one electronic statement and from one list of goods for purchase.
(2) The Supplier may organize the joint and simultaneous delivery of the goods ordered under the separate purchase-sale contracts.
(3) The rights of the Users in relation to the delivered goods are exercised separately for each purchase-sale contract. Exercising rights in relation to a delivered good does not affect and has no effect on the purchase-sale contracts for the other goods. In the event that the User has the status of a consumer within the meaning of the Consumer Protection Act, exercising the right of withdrawal from the purchase-sale contract for a specific good does not affect the purchase-sale contracts for the other goods delivered to the consumer.
Art. 11. When exercising rights under the purchase-sale contract, the User is obliged to specify precisely and unambiguously the contract and the good in relation to which the rights are exercised.
Art. 12. The User may pay the price for the separate purchase-sale contracts at once when ordering the goods or upon their delivery.
VII. SPECIAL CLAUSES APPLICABLE TO PERSONS WHO HAVE THE STATUS OF CONSUMER WITHIN THE MEANING OF THE CONSUMER PROTECTION ACT
Art. 13. The rules of this Section VII of these General Terms and Conditions apply only to Users for whom, according to the data provided for concluding the purchase-sale contract or upon registration on beyond-rings.com, it can be concluded that they are Consumers within the meaning of the Consumer Protection Act, the Electronic Commerce Act and/or Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011.
Art. 14.
(1) The main characteristics of the goods offered by the Supplier on the beyond-rings.com platform are specified in the profile of each good on the beyond-rings.com platform.
(2) The price of the goods, including all taxes and fees, is determined by the Supplier on the beyond-rings.com platform in the profile of each good on the beyond-rings.com platform.
(3) The amount of postal or transport costs not included in the price of the goods is determined by the Supplier on the beyond-rings.com platform and provided as information to the Users when selecting the goods for concluding the purchase-sale contract.
(4) The methods of payment, delivery and performance of the contract are determined in these General Terms and Conditions and in the information provided to the User through the mechanisms on the beyond-rings.com platform.
(5) The information provided to Users under this article is up to date at the time it is displayed on the beyond-rings.com platform before conclusion of the purchase-sale contract.
(6) Users agree that all information required under the Consumer Protection Act may be provided through the interface of the beyond-rings.com platform or by email.
Art. 15.
(1) The Consumer agrees that the suppliers on the beyond-rings.com platform have the right to accept advance payment for the purchase-sale contracts for goods and their delivery concluded with the Consumer.
(2) The Consumer independently chooses whether to pay the Supplier on the beyond-rings.com platform the price for the delivery of the goods before or at the time of their delivery.
(3) If the value of the Consumer’s order is equal to or exceeds BGN 15,000, payment shall be made only by bank transfer or by deposit into the Supplier’s payment account.
Art. 16.
(1) The Consumer has the right, in accordance with the current legislation of the Republic of Bulgaria and the Consumer Protection Act, without owing compensation or penalty and without giving any reason, to withdraw from the concluded contract within 14 days from the date of receipt of the goods by the Consumer, using the standard withdrawal form available on the Supplier’s website on the beyond-rings.com platform in Appendix No. 1 to these General Terms and Conditions. Information on exercising the right of withdrawal is available in Appendix No. 2 to these General Terms and Conditions.
(2) The right of withdrawal under para. 1 shall not apply in the following cases:
For the supply of goods made to the consumer’s specifications or clearly personalized;
For the supply of goods which, by their nature, may deteriorate or have a short shelf life;
For the supply of sealed goods which have been unsealed after delivery and cannot be returned for reasons related to hygiene or health protection;
For the supply of goods which, after delivery and due to their nature, have become mixed with other goods from which they cannot be separated;
For the supply of sealed audio recordings or video recordings or sealed computer software which have been unsealed after delivery, including software license activation codes, software features or virtual means of payment;
For the supply of newspapers, periodicals or magazines, with the exception of subscription contracts for the supply of such publications.
(3) Where the Supplier on the beyond-rings.com platform has not fulfilled its obligations to provide information as set out in the Consumer Protection Act, the Consumer has the right to withdraw from the concluded contract within one year and 14 days from the date of receipt of the goods. Where the information is provided to the consumer within the withdrawal period, that period shall begin to run from the date on which the information is provided. The Consumer has the right to submit the withdrawal statement under this article directly to the Supplier using the standard withdrawal form available on the Supplier’s website on the beyond-rings.com platform at Appendix No. 1 to these General Terms and Conditions.
(4) Where the Consumer has exercised their right of withdrawal from a distance contract or from an off-premises contract, the Supplier shall reimburse all amounts received from the Consumer, including delivery costs, without undue delay and no later than 14 days from the date on which the Supplier was informed of the Consumer’s decision to withdraw from the contract. The Supplier shall reimburse the amounts received using the same means of payment used by the Consumer for the initial transaction, unless the Consumer has expressly agreed to another means of payment and provided that this does not entail any costs for the Consumer.
(5) When exercising the right of withdrawal, the costs for returning the delivered goods shall be deducted from the amounts to be reimbursed under para. 4, except in cases where the Consumer organizes and pays for the return of the goods themselves. The Supplier is not obliged to reimburse the additional costs for delivery of the goods where the Consumer has expressly chosen a delivery method other than the least expensive standard delivery offered by the Supplier.
(6) The Consumer undertakes to store the goods received from the Supplier on the platform and to ensure the preservation of their quality and safety during the period under para. 1.
(7) The Consumer may exercise their right of withdrawal from the contract with the Supplier by sending a written statement to the Supplier using the standard withdrawal form available on the beyond-rings.com platform and in Appendix No. 1 to these General Terms and Conditions.
(8) Where the Supplier on the beyond-rings.com platform has not offered to collect the goods itself, it may withhold reimbursement of the amounts to the Consumer until it has received the goods or until the Consumer has provided proof that they have sent the goods back, whichever occurs earlier.
(10) Regardless of the above cases, the Consumer undertakes to return the goods in a commercial condition allowing their subsequent sale, unless unpacking the goods leads to an obvious deterioration of their commercial appearance, including but not limited to a destructible box, sealed packaging and other similar cases. In the event of damaged commercial appearance of the goods, the Supplier has the right, at its discretion, to refuse to accept the withdrawal from the contract or to charge the Consumer the costs for restoring the goods to commercial condition.
(11) In the event of exercising the right of withdrawal under this article, it shall be deemed that the Consumer has also exercised the right of withdrawal in relation to the bonus content belonging to the good.
Art. 17.
(1) The delivery period for the goods is determined individually for each good upon conclusion of the contract with the consumer through the Supplier’s website on the beyond-rings.com platform.
(2) In the event that the Consumer and the Supplier on the beyond-rings.com platform have not determined a delivery period, the delivery period for the goods shall be 30 calendar days, starting from the date following the sending of the consumer’s order to the Supplier through the Supplier’s website on the beyond-rings.com platform.
(3) If the Supplier on the beyond-rings.com platform cannot perform the contract because it does not have the ordered goods available, it is obliged to notify the Consumer thereof and refund the amounts paid by the Consumer.
Art. 18. The Supplier on the beyond-rings.com platform undertakes to comply with all requirements established in Bulgarian legislation regarding the labeling, advertising and sale of food supplements.
VIII. PERFORMANCE OF THE CONTRACT
Art. 19.
(1) The Supplier on the beyond-rings.com platform may organize the delivery and handover of the goods to the User by the respective courier within the period specified upon conclusion of the contract.
(2) If the period under para. 1 has not been expressly agreed between the parties upon conclusion of the contract, the Supplier shall organize the delivery and handover within a reasonable period.
(3) Delivery of the goods is carried out only within the territory of the Republic of Bulgaria.
Art. 20.
(1) The User must inspect the goods at the time of delivery and handover and, if the goods do not meet the requirements, notify the Supplier on the beyond-rings.com platform immediately.
(2) If the User does not notify the Supplier on the beyond-rings.com platform in accordance with para. 1, the goods shall be deemed approved as compliant with the requirements, except in the case of hidden defects.
Art. 21. The Supplier on the beyond-rings.com platform is not obliged to provide the necessary service support for the goods.
Art. 22. For cases not regulated in this section, the rules on commercial sale set out in the Commerce Act and the Consumer Protection Act shall apply.
IX. RIGHTS AND OBLIGATIONS OF THE PARTIES
Art. 23. Rights and obligations of the Buyer / User
(1) The Buyer has the right:
To receive the ordered goods in accordance with the terms of the concluded contract;
To be informed about the main characteristics of the goods, the price and the delivery terms;
To exercise the right of withdrawal under the conditions and within the periods provided for in the Consumer Protection Act;
To submit a complaint in the event of non-conformity of the goods with the concluded contract;
To receive a refund of amounts paid under the conditions of the law and these General Terms and Conditions.
(2) The Buyer is obliged:
To provide true and up-to-date data when placing an order;
To pay the price of the ordered goods;
To accept the delivery;
To inspect the goods upon receipt;
To use the platform in good faith and in accordance with the applicable legislation.
Art. 24. Rights and obligations of the Seller / Supplier
(1) The Seller has the right:
To receive payment for the delivered goods;
To require accurate information from the Buyer;
To refuse performance of an order in the event of objective impossibility;
To terminate the User’s registration in the event of violation of these General Terms and Conditions.
(2) The Seller is obliged:
To deliver the ordered goods within the agreed period;
To provide true and complete information about the goods offered;
To refund amounts paid in the event of exercised right of withdrawal;
To comply with the requirements of the Consumer Protection Act;
To process personal data in accordance with the applicable legislation.
X. PERSONAL DATA PROTECTION
Art. 25.
(1) The collection, storage and processing of personal data is carried out in accordance with the Personal Data Privacy Policy, which you can access here: Privacy Policy.
(2) The personal data entered by Users is subject to protection under the Personal Data Protection Act and General Regulation 2016/679, and the Supplier processes such data for the purposes and within the periods provided for in the Personal Data Privacy Policy.
(3) By agreeing to the Personal Data Privacy Policy, the User expressly confirms that they agree that the Supplier may store information or access information stored in the User’s terminal device for the purposes and periods exhaustively provided for therein. The User agrees that the Supplier may store information or access information stored in the User’s terminal device also on other grounds specified in the Personal Data Privacy Policy.
(4) The User or Consumer agrees that the Supplier of the beyond-rings.com platform has the right to send electronic messages to the User or Consumer at any time, including newsletters or offers to purchase goods, as long as the User or Consumer has a registration in the Supplier’s online store on the beyond-rings.com platform.
(5) The User or Consumer agrees that the Supplier of the beyond-rings.com platform has the right to collect, store and process data about the behavior of the User or Consumer when using the Supplier’s online store on the beyond-rings.com platform. The User has the right to object to the storage of or access to the information under para. 3 in the ways provided for in the Personal Data Privacy Policy.
Art. 26.
(1) At any time, the Supplier on the beyond-rings.com platform has the right to require the User to identify themselves and certify the authenticity of any of the circumstances and personal data declared during registration.
(2) If, for any reason, the User has forgotten or lost their username and password, the Supplier on the beyond-rings.com platform has the right to apply the announced “Procedure for Lost or Forgotten Usernames and Passwords”, available at beyond-rings.com.
XI. AMENDMENT AND ACCESS TO THE GENERAL TERMS AND CONDITIONS
Art. 27.
(1) These General Terms and Conditions may be amended by the Supplier on the beyond-rings.com platform, and the latter shall notify all registered Users in an appropriate manner.
(2) The Supplier on the beyond-rings.com platform and the User agree that any supplement or amendment to these General Terms and Conditions shall be effective with respect to the User in one of the following cases:
A) After the User has been expressly notified by the Supplier on the beyond-rings.com platform and the User has not stated, within the 14-day period provided, that they reject them; or
B) After their publication on the Supplier’s website on the beyond-rings.com platform and the User has not stated, within 14 days from their publication, that they reject them;
C) Upon their express acceptance by the User through the User’s account on the Supplier’s website on the beyond-rings.com platform.
(3) The User agrees that all statements of the Supplier on the beyond-rings.com platform related to amendments to these General Terms and Conditions shall be sent to the email address specified by the User upon registration. The User agrees that emails sent pursuant to this article do not need to be signed with an electronic signature in order to be effective with respect to the User.
Art. 28. The Supplier publishes these General Terms and Conditions on the beyond-rings.com platform.
XII. TERMINATION
Art. 29. These General Terms and Conditions and the User’s contract with the Supplier on the beyond-rings.com platform shall be terminated in the following cases:
Upon termination and declaration of liquidation or declaration of insolvency of one of the parties to the contract;
By mutual written agreement of the parties;
In the event of objective impossibility for either party to the contract to perform its obligations;
In the event of seizure or sealing of equipment by state authorities;
In the event of deletion of the User’s registration on the beyond-rings.com platform. In this case, the concluded but unperformed purchase-sale contracts shall remain in force and subject to performance.
Art. 30. The Supplier has the right, at its discretion, without giving notice and without owing compensation, to unilaterally terminate the contract if it establishes that the User uses the beyond-rings.com platform in violation of these General Terms and Conditions, the legislation of the Republic of Bulgaria, generally accepted moral standards or generally accepted rules and practices in e-commerce.
XIII. LIABILITY
Art. 31. The User undertakes to indemnify and hold harmless the suppliers on the beyond-rings.com platform and the Supplier against court claims and other claims by third parties, whether justified or not, for all damages and costs, including attorney’s fees and court costs, arising from or in connection with:
(1) failure to perform any of the obligations under this contract;
(2) infringement of copyright, producer rights, broadcasting rights or other intellectual or industrial property rights;
(3) unlawful transfer to other persons of the rights granted to the User for the term and under the conditions of the contract; and
(4) false declaration of the presence or absence of consumer status within the meaning of the Consumer Protection Act.
Art. 32. The Supplier shall not be liable in the event of force majeure, accidental events, Internet problems, technical or other objective reasons, including orders issued by competent state authorities.
Art. 33.
(1) The Supplier shall not be liable for damages caused by the User to third parties.
(2) The Supplier shall not be liable for damages resulting from unlawful actions or omissions of the User, as well as for damages resulting from circumstances beyond the reasonable control of the Supplier. This provision does not limit or exclude the liability of the Supplier in cases where such limitation or exclusion is inadmissible by law, including in the sale of goods to consumers within the meaning of the Consumer Protection Act.
(3) The Supplier shall not be liable for the time during which the platform was unavailable due to force majeure.
(4) The Supplier shall not be liable for damages caused by comments, opinions and publications under products, news and articles on the beyond-rings.com platform.
Art. 34.
(1) The Supplier shall not be liable in the event of circumvention of the security measures of the technical equipment resulting in loss of information, dissemination of information, access to information, restriction of access to information or other similar consequences.
(2) The Supplier shall not be liable in the event of conclusion of a purchase-sale contract, provision of access to information, loss or alteration of data resulting from false identification by a third party pretending to be the User, if the circumstances suggest that this person is the User.
XIV. OTHER TERMS
Art. 35.
(1) The User and the Supplier on the beyond-rings.com platform undertake to protect each other’s rights and legitimate interests, as well as to preserve their trade secrets that have become known to them in the course of performance of the contract and these General Terms and Conditions.
(2) The User and the Supplier undertake, during and after the expiry of the contract period, not to make publicly available any written or oral correspondence conducted between them. Publication of correspondence in print and electronic media, Internet forums, personal or public websites, etc. may be considered making it publicly available.
Art. 36. In the event of a contradiction between these General Terms and Conditions and provisions in a special contract between the Supplier on the beyond-rings.com platform and the User, the clauses of the special contract shall prevail.
Art. 37. The possible invalidity of any provision of these General Terms and Conditions shall not result in the invalidity of the entire contract.
Art. 38. For matters not regulated in this contract, related to the performance and interpretation of this contract, the laws of the Republic of Bulgaria shall apply.
(1) These General Terms and Conditions have been prepared and shall apply in accordance with the current legislation of the Republic of Bulgaria.
(2) For matters not regulated in this contract, related to its performance and interpretation, the laws of the Republic of Bulgaria shall apply.
Art. 39. These General Terms and Conditions shall enter into force for all Users of beyond-rings.com.
You may complete the standard form for exercising the right of withdrawal from the contract here:
https://beyond-rings.com/returns-form
Please complete and send this form only if you wish to withdraw from the contract.
Return address for physical goods: Sofia, Malinova Dolina quarter, 1797, block 25, next to a Speedy office.
Information Regarding the Exercise of the Right of Withdrawal from the Contract
Standard withdrawal instructions
Right of withdrawal from a distance contract or off-premises contract
You have the right to withdraw from this contract without giving any reason within 14 days.
The withdrawal period is 14 days from the date on which you, or a third party other than the carrier and indicated by you, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us using the contact details provided on beyond-rings.com of your decision to withdraw from the contract by an unequivocal statement, for example a letter sent by post, fax or email.
You may use the attached standard withdrawal form, but this is not mandatory. You may also complete and submit electronically the standard withdrawal form or another unequivocal withdrawal statement on our website beyond-rings.com. If you use this option, we will immediately send you confirmation of receipt of the withdrawal on a durable medium, for example by email.
In order to meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Additional consumer information is available at beyond-rings.com.
The General Terms and Conditions were last updated on 01.06.2025.